The first thing you do, is to contact the dealer where you bought the item that’s causing the problem. Explain the problem to them and they will help you out if they can.
If the dealer can’t fix the problem, they will in turn contact the local Distributor and if the Distributor can’t fix the problem they will contact Poseidon in Sweden.
Keep in mind that you will be required to show proof of purchase and that it has to be a manufacturing- or material error to be covered by our warranty terms.
Our warranty terms do not cover items sold used or problems that are related to normal wear & tear or improper handling of the equipment.